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WebSTAR™ DPX2213™ and EPX2213™ VoIP Cable Modem User’s Guide

Front Panel Description 9 Front Panel Description The front panel of your cable modem provides status LEDs that indicate how well and at what state

WebSTAR DPX2213 and EPX2213 VoIP Cable Modem User’s Guide 10 Back Panel Description The following illustration shows the description and function o

Where is the Best Location for My Cable Modem? 11 Where is the Best Location for My Cable Modem? The ideal location for your cable modem is where i

WebSTAR DPX2213 and EPX2213 VoIP Cable Modem User’s Guide 12 How Do I Set Up My High-Speed Internet Access Account? Before you can use your cable m

How Do I Connect My Devices to Use the Internet? 13 How Do I Connect My Devices to Use the Internet? You can use your cable modem to access the Int

WebSTAR DPX2213 and EPX2213 VoIP Cable Modem User’s Guide 14 To install the cable modem for high-speed data service 1. Power off your PC and unpl

How Do I Configure TCP/IP Protocol? 15 How Do I Configure TCP/IP Protocol? To configure TCP/IP protocol, you need to have an Ethernet Network Inter

WebSTAR DPX2213 and EPX2213 VoIP Cable Modem User’s Guide 16 To configure Windows 2000 systems 1. Click Start, select Settings, and choose Network

How Do I Configure TCP/IP Protocol? 17 To configure Macintosh systems 1. Click the Apple icon in the upper left corner of the Finder. Scroll down

WebSTAR DPX2213 and EPX2213 VoIP Cable Modem User’s Guide 18 How Do I Install USB Drivers? To install USB drivers, your PC must be equipped with a

1 WebSTAR™ DPX2213™ and EPX2213™ VoIP Cable Modem User’s Guide Introduction Welcome to the exciting world of high-speed Internet and high quality d

How Do I Install USB Drivers? 19 To install Windows 2000 drivers 1. Insert the USB Cable Modem Driver Installation Disk into the CD-ROM drive of

WebSTAR DPX2213 and EPX2213 VoIP Cable Modem User’s Guide 20 What are the Requirements for Ethernet Network Devices? How Many Ethernet Network Devi

How Do I Select and Place Ethernet Network Devices? 21 How Do I Select and Place Ethernet Network Devices? You can use a large variety of Ethernet

WebSTAR DPX2213 and EPX2213 VoIP Cable Modem User’s Guide 22 How Do I Connect Ethernet Network Devices? Connecting Ethernet Devices You must connec

How Do I Connect Ethernet Network Devices? 23 To connect Ethernet devices Read the warnings and caution on this page. Then, follow the subsequent i

WebSTAR DPX2213 and EPX2213 VoIP Cable Modem User’s Guide 24 What are the Requirements for USB Network Devices? How Many USB Devices Can I Connect?

How Do I Select and Place USB Network Devices? 25 How Do I Select and Place USB Network Devices? You can use a large variety of USB network devices

WebSTAR DPX2213 and EPX2213 VoIP Cable Modem User’s Guide 26 How Do I Connect USB Network Devices? Connecting USB Devices You must connect your USB

How Do I Connect USB Network Devices? 27 To connect USB devices Read the warnings and caution on this page. Then, follow the subsequent installatio

WebSTAR DPX2213 and EPX2213 VoIP Cable Modem User’s Guide 28 Troubleshooting My Internet Service Installation I cannot connect to the Internet • V

WebSTAR DPX2213 and EPX2213 VoIP Cable Modem User’s Guide 2 Notice for CATV Installers CATV Installers Notice If you are a CATV installer, read the

Troubleshooting My Internet Service Installation 29 I need to renew the IP address on my PC If your PC cannot access the Internet after the cable

WebSTAR DPX2213 and EPX2213 VoIP Cable Modem User’s Guide 30 How Do I Use My Modem for Telephone Service? Contacting Your Local Service Provider Yo

Where Do I Place My Modem for Telephone Service? 31 Where Do I Place My Modem for Telephone Service? If you are planning to use your modem for tele

WebSTAR DPX2213 and EPX2213 VoIP Cable Modem User’s Guide 32 What are the Requirements for Telephone Service? This section provides hardware and so

How Do I Install the Modem for Telephone Service? 33 How Do I Install the Modem for Telephone Service? The cable modem can be used to provide telep

WebSTAR DPX2213 and EPX2213 VoIP Cable Modem User’s Guide 34 Installation Diagram The following diagram illustrates one of the various connection o

How Do I Install the Modem for Telephone Service? 35 4. Test your telephone service by lifting the receiver of each attached telephone to verify

WebSTAR DPX2213 and EPX2213 VoIP Cable Modem User’s Guide 36 How Do I Maintain the Batteries? Your modem includes up to two rechargeable Lithium-Io

How Do I Maintain the Batteries? 37 Location of Batteries The following illustration shows the location of the batteries on the DPX2213 and the EPX

WebSTAR DPX2213 and EPX2213 VoIP Cable Modem User’s Guide 38 How Do I Mount the Cable Modem on a Wall? (Optional) You can mount the cable modem on

In This Guide 3 In This Guide IMPORTANT SAFETY INSTRUCTIONS ...

How Do I Mount the Cable Modem on a Wall? (Optional) 39 Using the Wall-Mounting Template The following illustration shows the wall-mounting templat

WebSTAR DPX2213 and EPX2213 VoIP Cable Modem User’s Guide 40 Mounting the Cable Modem on a Wall To mount the cable modem on a wall Complete these s

Telephone Service Frequently Asked Questions 41 Telephone Service Frequently Asked Questions This section provides answers to frequently asked ques

WebSTAR DPX2213 and EPX2213 VoIP Cable Modem User’s Guide 42 Having Difficulty? Common Troubleshooting Suggestions The modem does not register a ca

Having Difficulty? 43 Q. After my cable modem is connected, how do I access the Internet? A. Your local cable service provider becomes your Inter

WebSTAR DPX2213 and EPX2213 VoIP Cable Modem User’s Guide 44 Tips for Improved Performance Check and Correct If your cable modem does not perform a

Front Panel LED Status Indicator Functions 45 Front Panel LED Status Indicator Functions Initial Power Up, Calibration, and Registration The follow

WebSTAR DPX2213 and EPX2213 VoIP Cable Modem User’s Guide 46 Normal Operations The following chart illustrates the appearance of the cable modem fr

Notices 47 Notices Trademarks Scientific-Atlanta and the Scientific-Atlanta logo are registered trademarks of Scientific-Atlanta, Inc. DPX2213, EP

WebSTAR DPX2213 and EPX2213 VoIP Cable Modem User’s Guide 48 FCC Compliance United States FCC Compliance This equipment has been tested and found t

WebSTAR DPX2213 and EPX2213 VoIP Cable Modem User’s Guide 4 IMPORTANT SAFETY INSTRUCTIONS Heed Warnings Adhere to all warnings on the product and i

FCC Compliance 49 FCC Part 68 The Federal Communications Commission (FCC) of the United States restricts specific uses of modems, and places regist

For Information If You Have Questions If you have technical questions, contact your local cable service provider.

Important Safety Instructions 5 Overloading Do not overload electrical outlets, extension cords, or integral convenience receptacles as this can re

WebSTAR DPX2213 and EPX2213 VoIP Cable Modem User’s Guide 6 Protecting This Product From Foreign Objects and Water or Moisture Damage Never push ob

Important Safety Instructions 7 Service Warnings Servicing This Product Do not open the cover of this product. If you open the cover, your warrant

WebSTAR DPX2213 and EPX2213 VoIP Cable Modem User’s Guide 8 What’s In the Carton? When you receive your WebSTAR Cable Modem, you should check the e